Frequently Asked Questions

Frequently Asked Questions

What are WaterWipes?

WaterWipes are the world’s purest baby wipes. WaterWipes contain 99.9% water and a drop of fruit extract so they are safe to use on delicate new born babies’ skin.

What are WaterWipes made from?

WaterWipes are made from 99.9% water and a drop of fruit extract (contains trace of benzalkonium chloride).

What is BAK (Benzalkonium Chloride)?

BAK (Benzalkonium Chloride) is a by-product of the fruit extraction process. The levels are extremely low, negligible in fact, and have no impact on the safety or purity of WaterWipes. We took the opportunity to disclose this information on the redesign of the packaging as we believe we owe it to our customers to declare beyond what we’re legally obliged to. But the quality of our wipes haven’t changed and neither have its formulation or ingredients.

Why should I use WaterWipes on my new born baby’s skin?

When a baby is born, its skin is much thinner than an adult’s. Because of this, Midwife, Margaret Merrigan Feenan recommends you use cotton wool and water OR WaterWipes.

WaterWipes are a fresh product that contain 99.9% water and a drop of fruit extract so they are suitable on new born babies’ skin.

Are WaterWipes suitable on sensitive skin?

Yes. WaterWipes contain 99.9% water and a drop of fruit extract so are ideal for sensitive skin.

Is there bleach in WaterWipes?

No. WaterWipes contain 99.9% water and a drop of fruit extract.

I am a Midwife or Health Care Professional, how can I find out more?

For more information, please contact us on info@waterwipes.com

Are WaterWipes biodegradable?

At present, WaterWipes are not fully biodegradable but it is absolutely where we’re headed. In fact, we’re already testing different materials and have set ourselves a deadline of 2025 (but expect to crack it long before then.) Currently, natural fibres like bamboo or cotton usually need to be treated by chemicals to stay bacteria free, which is why our number one priority is to find another way.

My WaterWipes feel slightly dry, what can I do about this?

Because WaterWipes don’t use chemicals to "bind" the liquid to the wipes, the water can sometimes migrate to the bottom of the pack. To remedy this, with the sticker properly resealed, turn your pack of WaterWipes upside down and then gently squeeze and massage the pack for a few seconds. This will quickly redistribute the water more evenly throughout the pack, and get the wipes back to the same consistent wetness that they had when they were made in our cleanroom process.

If you are storing your wipes for some time, we recommend you the packs label-side down before use.

Are WaterWipes flushable?

No. We recommend you do not flush WaterWipes.

My Midwife recommends cotton wool and water for the first few weeks. Can I use WaterWipes instead?

Yes. When a baby is born, its skin is much thinner than an adult’s and therefore more delicate. Because of this, Midwife Margaret Merrigan Feenan recommends you use cotton wool and water OR WaterWipes.

How do WaterWipes clean?

WaterWipes contain water and grapefruit seed extract. Water is nature’s natural cleanser and moisturiser which is why Midwife Margaret Merrigan Feenan recommends cotton wool and water OR WaterWipes. Fruit extract also helps to maintain good skin condition.

Do WaterWipes have an expiry date?

Like all wipes, WaterWipes have an expiry date. We recommend opening within fifteen months of the production date and using the pack within one month of opening. The production date and expiry date is printed on the back of the pack.

My baby has nappy rash – can I still use WaterWipes?

Yes. WaterWipes do not contain ingredients that could further irritate your baby’s delicate skin. WaterWipes are not a cure for nappy rash – but importantly they don’t contain the ingredients that can cause or exacerbate nappy rash.

Can I use WaterWipes on my baby’s face?

Yes. WaterWipes contain 99.9% water and a drop of fruit extract. Many people used WaterWipes between bathing times as they are more gentle on a baby’s skin.

Can I put WaterWipes in a wipe warmer/wipe dispenser?

No. We do not recommend that WaterWipes are removed from their pack and transferred to any another container, nor should the pack be over-warmed. They are a fresh product and should be stored in a cool dry place. We recommend WaterWipes are used within 4 weeks of opening.

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